Legal notice

1. PRIVACY INFORMATION

Our company attaches the highest importance to the protection of your personal data. The processing of this data by us is carried out strictly in accordance with data protection regulations. These are the European Data Protection Regulation (DSGVO), the Federal Data Protection Act (BDSG) and other legal provisions. The DSGVO obliges us to provide you with the following information about the processing of your data.

1.1. GENERAL

GENERAL USE OF THE WEBSITE
By visiting the website, information about the access (date, time, page viewed) may be stored on the server. These data do not belong to your personal data, but are anonymized. They are evaluated exclusively for statistical purposes. Furthermore, data may be stored on your computer as a user of the website. This is done with the help of small text files, so-called cookies.

Cookies are used to improve communication via the Internet for you. The text files are placed on your computer and stored by your browser. This makes the use of the website more comfortable for you. The total data collected for the improvement of the website is summarized into anonymized statistics, which do not allow any conclusions to be drawn about an individual user. However, you have the option to deactivate this function within the respective web browser. In this case, however, there may be restrictions on the usability of our website.

The use of the website is generally possible without registering as a user. No software or hardware techniques are used to collect your e-mail address or other personal data. Personal data, such as first and last name, postal address or e-mail address, are only collected if they are expressly and willingly provided by you to La Providence or if such collection is permitted by law. In order, for example, to subscribe to the newsletter offered on the website, to make an online application, to make a general inquiry, or to participate in competitions, you may provide La Providence with personal data - after you have been informed of this. If you provide us with personal data, this data will only be used for the purpose for which it was provided - for example, to answer your inquiry or to notify you of your prize in a competition. You can revoke your consent to the processing of your personal data at any time. If you have any questions in this regard, please contact info@laprovidence.co.za. Only with your consent can we send you promotional information based on the personal data provided, such as ongoing special promotions at one of our establishments near you.

1.2. RESPONSIBLE

La Providence Farm Franschhoek (PTY) LTD
Middagkrans Road | Franschhoek PO Box 363 | Franschhoek 7690, South Africa

Tel.: +27 (0)21 876-4790
Mail: info@laprovidence.co.za

1.3. WHEN YOU CONTACT US WITH CONCERNS

You can contact us with concerns at any time. You can do this by phone, letter, e-mail, fax or in person. We also have a contact form for this purpose on our website (www.laprovidence.de). If you provide us with data in the process, the following applies to them:

personal data:
- surname, first name
- email address
- telephone number
- other information that you provide us voluntarily

Purposes of processing:
Processing your request

Legal basis:
Art. 6 para 1 letter a DSGVO

Recipients of the data:
- internal departments
- bodies to which we forward the data at your request

Retention period:
After the completion of processing, the data will be archived. The data in the archive will be deleted after 10 years.

1.4. WHEN YOU USE OUR CONTACT FORM

On our website (www.laprovidence.de) you can send us directly a request via form. If you provide us with data in the process, the following applies to them:

personal data:
- surname, first name
- email address
- telephone number
- other information that you provide us voluntarily

Purposes of processing:
Processing your request

Legal basis:
Art. 6 para 1 letter a DSGVO

Recipients of the data:
- internal departments
- bodies to which we forward the data at your request

Retention period:
After the completion of processing, the data will be archived. The data in the archive will be deleted after 10 years.

1.6. VISITORS TO OUR WEBSITE

When you visit our website, the following data is automatically processed:

personal data:
- IP address (Internet ID number of your device)
- information that your browser automatically transmits (operating system of your device, browser name, browser version, last page viewed)

Cookies:
Only a so-called 'session cookie' is set. This is technically necessary. It is automatically deleted by your browser after you leave our website. Further cookies are not applied.

Purposes of processing:
Operation of the website, evaluation of malfunctions

Legal basis:
Art. 6 para 1 letter a DSGVO

Recipient of the data:
none

Retention period:
3 months

1.7. YOUR RIGHTS

You are entitled to the following rights under the General Data Protection Regulation (GDPR):

Right of access:
In accordance with Article 15 of the GDPR, you may request confirmation as to whether data relating to you is being processed. If this is the case, you have a right of access to the information processed.

Right to withdraw consent
If the processing of your personal data is based on consent, you have the right to withdraw this consent at any time in accordance with Article 7 of the GDPR.

Right to object:
If the processing of your personal data is necessary to protect the legitimate interests of our company, you may object to the processing at any time in accordance with Article 21 of the GDPR.

Right to erasure:
If you have withdrawn your consent, objected to the processing of your personal data (and there are no overriding legitimate grounds for the processing), your personal data is no longer necessary for the purposes of the processing, a relevant legal obligation exists or your personal data has been processed unlawfully, you have the right to request erasure of your personal data pursuant to Article 17 DSGVO.

Right to rectification:
If your personal data have been processed inaccurately, you have the right to request that they be rectified without undue delay, in accordance with Article 16 of the GDPR.

Right to restriction of processing:
Under the conditions of Article 18 of the GDPR, you have the right to request the restriction of the processing of your personal data.

Right to data portability:
In accordance with Article 20 of the GDPR, you have the right to receive personal data provided by you in a structured, commonly used and machine-readable format.

Right to complain:
You have a right to complain to the competent supervisory authority pursuant to Article 13 GDPR. Some processing is based on your consent (e.g. for the processing of a request, the retention of applications longer than 3 months). In these cases, you have the right to revoke your consent at any time with effect for the future. To exercise your rights, you can contact us at the following email address: info@laprovidence.co.za

2. PROCESSING OF PERSONAL DATA DURING INFORMATIVE USE OF OUR WEBSITE

SERVERLOGFILES, STATISTICAL EVALUATIONS, ETC.
On the servers, log files are recorded about the access of the user of the pages, in particular fixed or dynamic IP address of the calling user, called pages, browser type, referrer addresses, access date and access time. We can retrieve this data. The data contained in the log files is used exclusively for statistical purposes. An identification of the user does not take place - unless required by law.

2.1. TECHNICALLY NECESSARY COOKIES

'Cookies', i.e. text files that are stored on your computer, are used on this website. Permanent cookies recognize that your PC has already had a connection to a web offer, 'session cookies' store offers last viewed. 'Session cookies' are deleted at the end of the session. The use of cookies in the form selected by us does not cause any disadvantages for you. You can generally accept or exclude the setting, i.e. storage, of cookies by making the appropriate settings in your browser.

3. CONSUMER DISPUTE RESOLUTION

The company does not participate in dispute resolution proceedings before a consumer arbitration board. Consumers/inside can nevertheless call the locally and factually responsible consumer arbitration board General consumer arbitration board of the Center for arbitration e.V.: Straßburger Straße 8, 77694 Kehl am Rhein www.verbraucher-schlichter.de. However, our company is neither obliged nor willing to participate in the proceedings before the arbitration board.

4. EXTERNAL LINKS

This website contains links to external third-party websites over whose content we have no influence. Therefore, no liability can be assumed for these external contents. The contents of external pages linked to here do not reflect the opinion of the website operator, but are merely for information purposes and to illustrate connections. The respective provider or operator of the pages is always responsible for the content of the linked pages. The linked pages were checked for possible legal violations at the time of linking. At the time of linking, no illegal content was identifiable. However, a permanent control of the contents of the linked pages is not reasonable without concrete evidence of a violation of the law. If we become aware of any infringements, we will remove such links immediately.

5. DATA SECURITY

We are committed to protecting your personal information. To prevent unauthorized access or disclosure of your data and to ensure the accuracy and lawful use of your data, we have appropriate physical and managerial procedures in place.

When collecting or transmitting sensitive data (your banking information), SSL- encryption (SSL= Secure Sockets Layer) is used. This ensures that no one except Paypal can read the data. You can see that this security feature is active by the fact that - depending on the browser you are using - either the symbol of an intact key or a closed lock appears in the lower part of the window. Also, the address line of the website (URL) then starts with 'https' instead of 'http'.

6. DATA ACCESS & PROTECTION MANUAL

Data Access & Protection Manual for download